Frequently Asked Questions
Find answers to common questions about Halal Food AI
Halal Food AI uses the Open Food Facts database, a collaborative database of food products from around the world. We also use Google Gemini AI to analyze product images and ingredient lists. Our comprehensive E-code and ingredient database is continuously updated to provide accurate halal compliance information.
Our app uses multiple methods to check halal compliance:
1. Barcode Scanning: Instantly looks up product information from the Open Food Facts database
2. AI Photo Analysis: Uses Google Gemini AI to read and analyze ingredient labels from photos
3. Text Analysis: Analyzes typed or pasted ingredient lists using our comprehensive database
4. E-Code Detection: Identifies food additives (E-codes) and their halal status
All methods provide detailed explanations of why items are classified as halal, suspect, or not halal.
Halal Food AI provides high accuracy results by combining multiple data sources:
• Database Accuracy: Open Food Facts database contains verified product information
• AI Analysis: Google Gemini AI provides advanced image recognition and text analysis
• E-Code Database: Comprehensive database of food additives and their halal status
• Continuous Updates: Our database is regularly updated with new products and information
However, AI and photo analysis accuracy may vary based on lighting and label quality. We always recommend verifying physical labels when in doubt, especially for products with unclear or damaged packaging.
Our product database is continuously updated:
• Open Food Facts: Updated in real-time by a global community of contributors
• E-Code Database: Regularly reviewed and updated with new food additives and certifications
• AI Models: Continuously improved based on user feedback and new training data
• App Updates: Regular app updates include database improvements and new features
We strive to provide the most current and accurate halal compliance information available.
We're here to help! You can reach us through:
• Email: halalfoodai@gmail.com
• In-App Feedback: Use the contact form in the app settings
• Report Issues: Report incorrect product information directly from the app
We typically respond within 24-48 hours. For urgent issues, please email us directly with "URGENT" in the subject line.
Yes, privacy is our top priority:
• No Traditional Accounts: We use device-based identification, no email or personal information required
• Local Storage: Scan history is stored locally on your device
• Temporary Processing: Photos are processed temporarily for analysis and deleted immediately after (unless you save the product to favorites or lists)
• Favorites & Lists: When you add products by taking photos to your favorites or lists, those images are stored on our servers to enable favorites and list functionality
• No Personal Data: We don't collect personally identifiable information
• Transparent Privacy Policy: Full details available in our Privacy Policy page
Your data stays private, and you can clear your history anytime from the app settings.
Free Tier:
• Limited token credits for scanning
• Basic scan history
• Standard AI analysis
Premium Subscriptions:
• Unlimited scans
• Advanced AI verification with higher accuracy
• Detailed ingredient explanations
• Priority updates and new features
• Extended scan history
• Multi-language support
Premium plans are available as monthly or yearly subscriptions. All payments are processed securely through Apple App Store or Google Play Store.
Halal Food AI is designed for fast performance:
• Barcode Scanning: Works offline for previously scanned products
• Cached Data: Frequently accessed product information is cached
• Quick Loading: Optimized for fast app startup
• Lightweight: Minimal data usage
However, for new product scans and AI analysis, an internet connection is required to access our database and AI services.
To restore your premium subscription or token purchases:
1. Open the app settings
2. Tap on "Subscription" or "Restore Purchases"
3. Follow the prompts to restore your purchases
Your purchases are linked to your Apple ID or Google account, so you can restore them on any device using the same account. If you encounter issues, please contact us at halalfoodai@gmail.com.